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Queue-Tip 0.9.2 released (formerly Queuetastic)

Queue-Tip 0.9.2 released (formerly Queuetastic)

About

Queue-Tip is an Asterisk Queue Monitoring and reporting tool using Adhearsion and designed with the Ruby on Rails framework.

Features include:

  • Real-time, live view, of Asterisk queues updated seamlessly using Javascript
  • Queue stats are collected in real-time using Adhearsion
  • Load Asterisk’s queue_log file into a database
  • Run reports on agent and queue stats.
  • Partition agents in to “groups” for reporting needs..
  • Export reports in csv format

Changes include:

  • Switched to Adhearsion framework to talk to Asterisk’s manager interface
  • Completely re-vamped reporting models. Refactored cactions and aactions into aactions
  • Changed the UI to a new theme
  • Include a generic .htaccess for deploying behind Apache

Download Queue-Tip: Queue-Tip at Rubyforge Queue-Tip at GitHub